Frequently Asked Questions
What is the PADHAT Medical soft head orthosis intended for?
PADHAT Medical soft head orthosis is designed to provide additional head protection in everyday situations. It is intended for people with neurological conditions, those recovering from head injuries or surgery, undergoing rehabilitation, requiring compensation for tissue defects, or needing additional head protection in daily life.
It is designed for everyday use and is not intended for sports or other high-risk activities.
What are the main benefits of PADHAT?
PADHAT combines protection, comfort, and a discreet everyday design. The integrated impact-absorbing padding helps reduce the risk of head injuries while remaining soft, lightweight, and comfortable to wear.
PADHAT uses Body Adjust Technology (BAT). The protective material reacts to body heat, becomes softer and adapts to the individual shape of the head, creating a comfortable and personalized fit.
The impact absorption performance of PADHAT padding has also been independently tested at ICS Laboratories in the USA.
How do I know which size is right for me?
Measure the circumference of your head around the widest part of the head and choose the corresponding size:

When first putting PADHAT on, keep it at room temperature. The protective padding may initially feel slightly firm. After approximately 1–2 minutes of contact with the head, the material responds to body temperature, softens, and adapts to the shape of the head.
How should I clean my PADHAT?
PADHAT should be washed by hand or in a washing machine using a hand-wash/delicate programme.
Always use a mild detergent. After washing, allow the orthosis to air dry naturally. Do not use high heat or tumble dry.
Proper care helps maintain the shape, comfort, and protective properties of the product.
Is the built-in padding allergenic or harmful for the skin?
No, the materials have been tested and show no allergenic signs or any other harmful results.
Can I return the product if it doesn’t fit as expected?
Yes, if you wish to return/exchange a product for reasons pertaining to size or quality defect, you may return your order within 15 days of the purchase. The returned goods do not need to be in their original packaging, however, they do need to be in a sellable condition - unworn and unwashed.
Didn’t find an answer to your question? Feel free to contact us at info@pad-hat.com.